We love to chat! If you have any customer service, product questions, or site issues, please click the chat link in the header during normal business hours. With real-time inventory, you know which of our quality Heatwave saunas are in stock and ready to ship. All orders are shipped within 3 to 5 business days via common carrier and require the customer to offload the sauna. We recommend having 2 or 3 people available to help.
Thanks for shopping with us!
1) How long till a sauna arrives?
Saunas arrive 5 to 10 days after a completed order..
2) Do you ship outside the United States?
We ship to the contiguous 48 states and Canada only. Saunas are not warrantied for any other country or location.
3) Are you an authorized dealer of Heatwave Saunas?
YES! We are an authorized dealer and sell exclusively Heatwave brand saunas.